Information Technology

With current market environment and the increased regulations, our customers face complex challenges on their daily operations. IT managers need to define appropriate strategy and continuously review and improve the business processes in order to increase the performance and the compliance with regulators (such as Price Risk Management, EMIR, International Sanctions,…) and implement the most appropriate and cost-efficient solutions to support the business.

IT Strategy

We have worked with different CIOs to design the IT Strategy in order to align it with business requirements and we have an extensive experience in managing information systems. We analyzed business requirements, developed software, selected vendors and implemented different CTRM solutions. Based on our knowledge of the business we help to manage expectations and to integrate them into the IT Strategy.

We support our customers in the alignment of their IT with the business strategy by reviewing and incorporating customer’s business and operating models. We in the IT roadmap.

At SINGA the understanding of the business and the experience in management of information systems helps designing a cost-efficient IT Strategy

Infrastructure & Service Management (Outsourcing)

We have strong experience supervising the management of the IT infrastructure for Commodity Trading entities. We benefit from an IT Governance experience, such as the standardization of IT Processes (ITIL based) and the creation of the Service Catalogue with, including SLAs and OLAs. We have implemented service desks and monitoring tools in compliance with CObIT framework.

We have also planned and executed Infrastructure and Service Management outsourcing. We follow the industry trends and we are ready to support your cloud based IT projects.

At SINGA we provide specific support and we are ready to run our customer’s IT Infrastructure and Services

IT Security

We perform IT Security audits in regards to your data and infrastructure protection. We are able to review your environment, such as physical and logical access, intrusion protection and detection, efficiency of monitoring tools, etc… We help you to detect current areas at risk and possible improvements. We work with various partners with a solid IT Infrastructure experience and strong IT security background.

We can as well provide you with ad-hoc support or run your IT Security on your behalf.